Experience, Attrition, Preparedness… Oh My! Balancing it all in your Onboarding
Do you have high volume onboarding and training needs in your organization or call center? Discover onboards and trains over 2,000 US-based front-line employees annually while focusing on employee experience, reducing attrition, and speed to proficiency. In this webinar, we’ll discuss a case study in how we evolved our hiring strategies, modernized the onboarding and training experience, and provided our employees with the skills and knowledge to be job-ready, faster! We learned that enabling individuals to progress throughout their learning at their own pace and increasing their practice time increases our organizational agility and provides a distinctive positive experience for new hires.